AWO Kreisverband Berlin-Mitte e.V. and BZSL
AWO Kreisverband Berlin-Mitte e.V.
Specialized Consultation Service for Social Law Counseling for Particularly Vulnerable Refugees and Their Supporters. Mobile counseling services as well as intake of requests in accommodation centers.
More about AWO Kreisverband Berlin-Mitte e.V.
We inform you about your rights and support you, e.g.:
- Social benefits: Have you not received any money—or less than others? Are you pregnant? We help with all questions regarding government assistance (e.g., asylum seeker benefits, citizen’s income)
- Housing / Needs-based housing—no apartment search
- Medical Care / Health (Legal Advice) Do you lack health insurance and therefore cannot receive medical care? Do you need an assistive device (e.g., a wheelchair), but no one is covering the costs? Do you need advice on nursing care or other health-related assistance? We provide legal advice. We are not doctors.
- Family-related needs (e.g., parenting support)
- Residency: Has your asylum application been denied, but do you have health or other reasons that prevent your deportation? Do you need to move to Berlin for specific reasons? We can advise you on your options or refer you to the appropriate agencies.
- Connections to specialized agencies and attorneys
Together, we will identify the appropriate assistance for you and support you in filing applications and enforcing your rights.
We support you in communicating with, for example:
- State Office for Refugee Affairs (LAF)
- District Offices / Social Welfare Offices
- Foreigners’ Registration Office / State Office for Immigration
- State Office for Health and Social Affairs (LAGeSo)
- Federal Office for Migration and Refugees (BAMF)
- Youth Welfare Office
We can connect you with social, legal, and health services if you wish.
We offer peer counseling for professionals and support workers.

Contact AWO Kreisverband Berlin-Mitte e.V.
Please make an appointment via telephone or email.
Telephone
Monday – Friday
10am – 3pm
Linguistic mediation
We provide language interpretation services for:
Arabic, Farsi/Dari, French, Russian, Turkish, Vietnamese
Other languages are available upon request.
Adress
AWO Kreisverband Berlin-Mitte e.V.
Prenzlauer Allee 8
10405 Berlin
Tram M2 Prenzlauer Allee/Metzer Str.
U-Bahn U2 Senefelderplatz or Rosa-Luxemburg-Platz
Bus 142 Mollstr./Prenzlauer Allee
Wegbeschreibung mit Google Maps
Link
To find out more about other services we offer, please go to:
awo-mitte.de
BZSL
Specialised consultation service for refugees with disabilities, chronically ill and elderly people
More about BZSL
We inform you about your rights and support you.
Together we will find the right support for you.
We support you with your applications, e.g.:
- Disabled person’s identification card
- Assistive, adaptive, and rehabilitative devices
- Care / nursing services
- Social benefits
We support you in communicating with, e.g.:
- Lageso
- LAF
- District offices
We advise you on your accommodation situation / dormitory.
We will put you in touch with social, legal and health offers, if you wish.

Contact BZSL
Appointments must be arranged by phone or email.
Telefon
- (SMS or Phone call in German or English)
- 0178 1887 953
(Phone call in German or English)- 030 / 44 32 74 15
Opening hours: Mon-Fri (10 am to 4 pm)
Linguistic mediation
We organise linguistic mediation for the following languages:
Arabic, Farsi/Dari, Kurdish, Russian.
Other languages are available upon request.
We advise you anonymously, if you wish. You do not have to tell us your name.
Adress
Berliner Zentrum für selbstbestimmtes Leben behinderter Menschen e.V
Gustav-Adolf-Strasse 130
13086 Berlin 4th floor
Our rooms are accessible.
We will organize transport for you, if necessary. Please let us know.
There are two elevators, and the entrance doors have interior electric openers that can be opened from the inside.
The toilet is wheelchair accessible, has 2 foldable handles on both sides, and the door is 80 cm wide.
Bus 156 Wigandstaler Straße
Bus 158/255 Hamburger Platz
Link
To find out more about other services we offer, please go to:
www.bzsl.de
